CRM's scheduling configuration: who it offers for booking

Requires crm:settings:read. Configuring the module is a different privilege from operating it, which is why these scopes exist separately from the operational ones.

App

CRM

Contract

CRM API 9.12.1

Lifecycle

preview

Runtime

restricted

Operation ID

getSchedulingSettings

Canonical origin

Not declared; gateway routing required

Purpose and use cases

CRM's scheduling configuration: who it offers for booking

The owning App is Vision CRM. CRM owns its records, workflow rules, workspace membership, provenance, and record-level authorization.

Request

GET /api/crm/v1/settings/scheduling

This contract intentionally declares no direct server URL. Obtain the routed App origin before attempting the request.

Authentication and authorization

Send a Vision-issued bearer token for the exact App audience. The token must include the crm entitlement and satisfy the crm workspace required binding.

• Required scope: crm:settings:read

Human roles are not declared in OpenAPI. Record-level and business permission checks remain the owning App's authority.

Headers

• Authorization: Bearer <access-token> — required.
• Accept: application/json — recommended where a JSON response is declared.

Undeclared tracing, idempotency, conditional-request, and version headers are not assumed on this page.

Path and query parameters

Request body

This operation declares no request body.

Runnable examples

curl '${APP_BASE_URL}/api/crm/v1/settings/scheduling' \
  --request GET \
  --header 'authorization: Bearer ${ACCESS_TOKEN}' \
  --header 'accept: application/json'

const response = await fetch('${APP_BASE_URL}/api/crm/v1/settings/scheduling', {
  method: 'GET',
  headers: {
    authorization: `Bearer ${ACCESS_TOKEN}`,
    accept: 'application/json',
  },
}

if (!response.ok) throw new Error(`Vision API ${response.status}`)
const result = await response.json()

import json
import urllib.parse
import urllib.request

request = urllib.request.Request(
    '${APP_BASE_URL}/api/crm/v1/settings/scheduling',
    data=None,
    headers={
    "Accept": "application/json",
    "Authorization": "Bearer <ACCESS_TOKEN>"
},
    method='GET',
)
with urllib.request.urlopen(request, timeout=30) as response:
    result = json.load(response)

The current TypeScript reference client covers Platform token exchange and core reads. No native SDK helper is declared for this operation; use the HTTP contract directly and follow the SDK guidance.

Responses

Success response schema

{
  "schemaVersion": "vision-crm-scheduling-settings.v4",
  "actors": [
    {
      "publicReference": "<publicReference>",
      "displayName": "<displayName>",
      "identityClass": "human",
      "membershipRole": "<membershipRole>",
      "offered": true,
      "note": "<note>",
      "recordVersion": 1
    }
  ],
  "producer": {
    "configuredSlots": 1,
    "futureAvailableSlots": 1,
    "available": true
  },
  "policies": [
    {
      "reference": "<reference>",
      "meetingType": "<meetingType>",
      "durationMinutes": 5,
      "postMeetingBufferMinutes": 1,
      "note": "<note>",
      "recordVersion": 1,
      "serviceLine": "<serviceLine>"
    }
  ],
  "ownership": {
    "durationOwnedBy": "crm",
    "conflictBufferOwnedBy": "crm"
  },
  "serviceLines": [
    {
      "key": "<key>",
      "label": "<label>",
      "enabled": true,
      "sortOrder": 1,
      "recordVersion": 1
    }
  ]
}

Errors and troubleshooting

Error bodies and codes are shown only where the approved contract declares them. Use status, the declared error schema, and any correlation identifier returned by the App; do not infer that two Apps share one envelope.

Collection behavior

Pagination: not declared. Filtering/search: declared through the parameters above. Sorting: not declared.

Cursor lifetime, cursor binding, stable ordering, maximum traversal, and unknown-filter behavior are not assumed unless stated by a parameter description or schema constraint above.

Operational behavior

• Rate limit: No operation-specific limit or 429 response is declared.
• Retry: Retry only when the documented error model or response headers authorize it. Timeout and backoff values are not declared by this operation.
• Idempotency: No idempotency header or replay window is declared.
• Concurrency: No ETag, If-Match, or optimistic-version header is declared.

Security and privacy

• Keep client credentials and bearer tokens on trusted servers.
• Send only to the exact approved HTTPS origin and audience.
• Treat response data according to the owning App's classification and retention policy; the OpenAPI contract does not itself grant data access.
• Do not log credentials, tokens, complete private payloads, or secrets.

Edge cases and known documentation gaps

• No direct server URL; gateway routing is unresolved here.
• Business roles, timeout, retry budget, rate value, idempotency window, and concurrency behavior are absent unless explicitly stated above.

Related operations and workflows

• GET /api/crm/v1/meta — Contract and version metadata
• GET /api/crm/v1/today — Explainable CRM attention queue
• GET /api/crm/v1/intake-submissions — Paginated quarantined intake queue
• POST /api/crm/v1/intake-submissions — Submit a lead from a website form
• GET /api/crm/v1/intake-submissions/{reference} — Quarantined intake detail and provenance
• GET /api/crm/v1/people — Browse canonical people
• GET /api/crm/v1/people/{reference} — Read a canonical person briefing
• GET /api/crm/v1/organizations — Browse canonical organizations

Contract history and evidence

• Contract version: 9.12.1
• Approved snapshot SHA-256: 0f1f55d7aa33ad048b56ae7a49cf674933cf2e73b6635f606da13eb92e1534f7
• Approval: Anthony, 2026-11-03T01:45:33.272Z (anthony-docs-live-20261102)
• Download the authoritative OpenAPI 3.1 snapshot